When it's time to grow, it's time for TransSynergy.
For thirty years, Dallas-area businesses and trade association boards have trusted The TransSynergy Group to deliver a sum greater than the parts. Strategy, brand, member services, and the back office to match.
Two practices · One team
Where would you like to go?
TransSynergy serves two distinct client needs from the same Irving office. Pick the path that fits — the team that picks up the phone is the team that does the work.
From start-ups to industry giants, our clients span technology, telecom, and trade associations.
Customer & Employee Engagement
Employee Focus Groups to learn more about the Customer Experience.
Affinity programs for schools and chambers.
Pilot Program to target Hispanic customers.
Employee referral programs resulting in customer referrals of family and friends.
Research & Insights
Customer Focus Groups to gather information about usage of company website and social media.
Win Back Campaign of lost customers.
Customer Retention Research resulting in 4 pilot programs all increasing retention.
Selling at Big Box Kiosks.
Strategy & Implementation
Secret Shopping of competitors.
In-depth Training Program for Call Center Reps to increase customer retention.
Go-to-market Strategy developed and rolled out across Fortune 500 company.
Marketing & Communication
CRM rollout of customer profiles and how to reach them.
Customer Service training for employees and third party vendors.
Communication Roll Out for project marketing including web portal and video training.
WHY THE NAMEETYMOLOGY · OPERATING PRINCIPLES · PROOF
Above & beyond
A name that does the work, too.
Trans means a passage — above and beyond. Synergy means a sum greater than the parts. Three decades in, we still answer to both.
Trans/transz/PREFIXLATIN
Across, beyond, through. A passage from where you are to where you need to be.
Synergy/ˈSɪN.ə.dʒi/NOUNGREEK
The combined effect of parts working together — greater than any one alone could produce.
1995Founded
Family-run from Irving, TX
Donna Hegdahl, President
30Years
Serving Dallas-area clients
Avg. client tenure: 8 years
2Practices
Marketing & Associations
One team. One office.
11Client orgs
Currently managed associations
Across 6 industries
We are practical, budget-conscious, and timely. The team that picks up the phone is the team that does the work. Most of our clients stay for years. That is not an accident.